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Dear Ms. Iwasaki,
Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.
At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.
Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your
Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.
May the year of the Rabbit bring you joy and prosperity.
Yours Sincerely,
Alfred Zhuang
Dear Mr. Shen
We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB .
We have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.
Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.
Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.
Your sincerely
Dear xx,
I am writing this letter to express my apology that xx.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
Dear Friends,
Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.
I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.
I’m really sorry that I didn’t check with you before making such incomsiderate arrangement .All I can say is that it won’t happen again.
Sincerely,
LiLi
道歉信
Dear ______,
①I am truly sorry that ______（道歉的原因）.
②The reason is that ______（介绍原因）. ③Once again, I am sorry for any inconvenience caused. ④Hope you can accept my appologies and understand my situation.
Yours sincerely,
Li Ming
Dear Bob,
How are you getting on with your life recently? The purpose of my letter, to be honest, is to make an apology to you for forgetting to return a music CD ---The Beatles --- which I bought from you last week.
On the day when I returned China, I packed my bags in such a hurry that I didn’t check my luggage carefully. Therefore, I unintentionally took this music CD with me. If I had paid more attention then, I wouldn’t have made such a stupid mistake. To compensate for your loss, I’d like to send the CD to you by express as soon as possible. Besides, I’d like to invite you to a dinner next time at your convenience. If there are any other solutions you like, please don’t hesitate to tell me.
Hope you can accept my apologies and understand my situation. I am looking forward to a prompt reply from you.
Sincerely yours,
Dear Mr. Johnson
Thank you very much for your letter of 3 May 20xx.
We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.
The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially, Li Ming
I am the Chinese student who stayed in your apartment during my vacation in Canada.
Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.
Upon arriving home, I found the music CD which belongs to you in my luggage.
I am in great worry because I know this your birthday present from your wife.
Your CD will be sent immediately through EMS in the very near future.
I have been told it will take about a week to reach Canada .
Once again, please accept my sincere apology for any inconveniences I have caused.
Thank you for your understanding and please send me a reply at your earliest convenience.
P1【写信目的道歉】P2【道歉原因.道歉.解释，补救】P3【道歉.请求原谅】
Para1,S1,make a sincere apology, for my carelessness
Para2,s1,
S2, fell awfully sorry
S3, try my best , as soon as possible
Para3,s1, accept my heartfelt apology,
S2, hope you can forgive, for my carelessness
example
Dear Judy,
Im writing the letter for the purpose of making a sincere apology to you for my carelessness. When I arrived home, I found I had forgotten to return the music CD that you lent me. I fell awfully sorry for this. As I understand this CD is one of your favorites, Ill try my best to send it back as soon as possible.
Please accept my heartfelt apology. I genuinely hope you can forgive me for my carelessness.
Yours truly,
Dear ,
I am writing to apologize to you for my failing to ….
Excuse me for my carelessness in making such a mess. To make up for the inconvenience caused, I would like to...
Once again, I feel so sorry for any inconvenience caused. Please accept my apologies.
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
Dear xxx，
Much to my regret / I am terribly sorry that Iam unable to xxx.
It is mainly because at that time I will be full occupied byxxx which is quite out of my expectation, andthat conflicts with your I am forced to adjust my schedule and cannot make my presence on yourxxx. I sincerely hope that you will enjoya good time. By the way, can we have dinner together some time next week? I hope to see you soon.
I am really sorry again and I trust that you will understand.
Yours sincerely，
Dear,
I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.
To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!
Excuse me for my unintentional fault!
xin
I aterribly sorry to tell you that I aunable to attend your birthday part next Thursday evening. That is owing to the fact that younger brother suddenly fell ill and was taken to a hospital this rning. I have to go there iediately and take care of hi As told by the doctor in charge, it will take around five days for hito recover and I have asked boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would ss the perfect chance of enjoying self with all our old friends. I have chosen a sll gift for you and will send it to you torrow to show best wishes. Besides, please give regards to our friends when you et theat the party.
Cordially,
Dear Ella,
I am writing to make an apology to you for I lost your book that you lent me. I am terribly sorry for my fault,It wasn't my intention to lost it somewhere.
To make up for my mistake,I would like to buy another one as a token of my everything else fails,I will sent you money on books by express as soon as possible. Would you tell me which way that you think is doable?
Again,I deeply apologize for the problems my actions look forward to hearing from you.
Wang Yu
①I am truly sorry that xxxx(道歉的原因)。
②The reason is that xxxxx(介绍原因)。
③Once again，I am sorry for any inconvenience caused.
④Hope you can accept my appologies and understand my situation.
To：xxx
Subject：Missing Order
Dear Mr Gatt,I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown,who is our production assistant,will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.
George Hili
Dear Mr xxx,
Im sorry I didnt see you yesterday. I hope you can forgive me. Yesterday, my friend XXX caught a bad cold. No one can take care of her. So I have to take care of her and have no time to see you. But I believe you can understand me. I feel very sad because I lost an important appointment. Can we meet again? I really want to learn from you.
Look forward to hearing from you.
You,
xxx
Dear Prof. Patent,
I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctors note.
I would be very much obliged if you could grant me another week for the task, as my health is turning better.
Hope you can understand my situation and accept my apology.
Yours faithfully,
尊敬的Patent教授：
我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。 如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。 希望您能理解我的处境并接受我的道歉。
您真诚的，
有翻译的英语道歉信范文篇三
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么?如果可以的话请随
时给我打电话，我非常期待能和你愉快地聊天。
请允许我再一次致歉。
Dear Mr Smith
I am so sorry about that I didn't visit you yesterday. I am expectting you can forgive me . Yesterday, my friend LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ，I feel very sad. Can we have another meet ? I want to study from you very much.
Looking forward to hearing from you.
Yous,
Li Hua
Dear Ms:
Dong,Good days to you!I am writing to appologize for missing your classes recently. I slept not well last night , and I didnt hear my alarm clock , so I cut classes in the morning. I have been regretted for what Ive done,and make a decision that I will not be absent in your class from now promise that I will try my best to be a good student and never bring you any have the confidence that Ill surely be interested in your lessons in near future through my endeavor in will catch up with my classmates not before you could trust me.
Please accept my sincere you!
Sincerely yours,Li Cheng-long
I am writing this letter to apologizeto you for my failing toxxx.
The reason is that xxx. I am sorry that I cannot finishxxxin time, but is it possible that I make up the loss by xxx. If so, I will put everything else aside toxxx
I do hope that you can understand my situation and acceptmy apology.
Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Tom
亲爱的凯特：
我迟迟未能归还您的那本《鲁滨逊飘流记》，请原谅。该书我读得津津有味。读完后，正预备归还您时，我的表妹来访，见这本书也感兴趣，定要借去一读。为了让别人也能分享您那本书所给予的乐趣，我不能及时归还。我想再延迟些日子奉还，谅您不会介意的。
再次感谢您的慷慨。
Dear Mary,
I am very sorry that I can not take part in your party .It is pity to me because of my emercy thing need to be dealt with .I hope you will have one good time for the party .I really love you！Please give my regards to our friends！If possible,please do not forget to inform me if you have the party next time .I shall come to it on time. If I could do something for your party,please feel free to contact me .That would be my pleasure. Above all,I apologize again for my absence from the party！Good luck to you all！
Ellen
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
亲爱的戴维：
请原谅我收到您12月7日的来信后迟迟未复，现将原因告诉您，相信您一定会谅解的。您的来信到来时，我正巧在香港，家人无法及时转递。你的信一直放在我写字台上，直到我回到才看见，拖至今天才回信，深表歉意。
这次出去旅行饱览了许多美丽景色，下次见到您时，将告诉您一切。
Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a let
ter to express the reasons for not being able to attend it and apologize.
Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use _Wang Hua_ instead. Do not write the address.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Wang Hua
◆常用句式：
1、I am writing to apologize for … /I am writing to say sorry for
我写这封信是因……向你致歉。
2、I would like to give you my apology for…
对于……我向你道歉。
3、Please accept my sincere apology for…
关于……请接受我真诚的.道歉。
4、I am indeed very sorry for what I said/did, but believe I had no
Intention to…
对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……
5、Please forgive me for a stupid choice of words.
请原谅我说话欠妥。
6、I feel awfully sorry about it and want you to know what happened.
为此我感到非常内疚，所以想告诉你实情。
7、Please accept my apologies for my oversight. 请原谅我的疏忽。
8、Please allow me to say sorry again. 请允许我再次表示歉意。
9、I sincerely hope you can understand my situation/think in my position and accept my apologies.
我真心希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉。
10、Once again, I'm sorry for any inconvenience caused/you have sustained.
对于造成的不便我再次表示歉意。
I am writing to express my apology to you for my failing to return your music CD before I came back.
Several days ago, I borrowed it when I lived in your house. Unfortunately, just now I found it in my luggage. I was in such a hurry that I forgot to return it to you. I will send it to you by post or express as soon as possible. If necessary, I will compensate for any troubles it may cause. Once again, I feel so sorry for any inconvenience caused. Please accept my apologies.
DearXXXXX,
I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Dear Mr Minister,
On behalf of the United States Government, I now outline steps to resolve this issue.
Both President Bush and Secretary of State Powell have expressed their sincere regret over your missing pilot and aircraft. Please convey to the Chinese people and to the family of pilot Wang Wei that we are very sorry for their loss.
Although the full picture of what transpired is still unclear, according to our information, our severely crippled aircraft made an emergency landing after following international emergency procedures. We are very sorry the entering of China's airspace and the landing did not have verbal clearance, but very pleased the crew landed safely.
We appreciate China's efforts to see to the well-being of our crew.
In view of the tragic incident and based on my discussions with your representatives, we have agreed to the following actions:
Both sides agree to hold a meeting to discuss the incident. My government understands and expects that our air crew will be permitted to depart China as soon as possible.
The meeting would be April 18, 20xx.
The meeting agenda would include discussions of the causes of the incident, possible recommendations whereby such collisions could be avoided in the future, development of a plan for prompt return of the EP-3 aircraft, and other related issues. We acknowledge your government's intention to raise . reconnaissance missions near China in the meeting.
Sincerely
Joseph W. Prueher
Dear Sir or Madam,
I’m ise you a replacement shipment. We pensate.
I do apologize for any inconvenience this may cause you and I ing you back in very near future so that e tomorroing the day after tomorroe to our hotel, the hotel expressed very thanks. As the hotel has recently opened, there are inadequacies in the service and decoration, hope you give more understanding, and this inconvenience to you, I er-oriented brand concept, it is also your comments, let us see the service quality defects, once again thank you for your comments, e to your office during your office hour on Monday to discuss this possibility you very much.
Looking for you.
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