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正文是商务信函的主体，叙述商务往来联系的实质问题。正文写作要求内容单纯，一文一事，文字简明，事实有据，行文礼貌。
1、问候语
问候语也即应酬语或客气语。开头的问候语是商务信函必不可少的，即发信人对收信人打招呼的礼貌问候语。一般用一两句尊敬的客气话表示，如“您好”,“近来生意可好，效益颇高”等。如果是初次联系，可使用“久仰大名，未亲雅教”等词语。如果是回函，可使用“惠书敬悉，不胜感激”等词语表示感谢来函。
2、主体
主体是商务信函正文的核心内容，是发信人要说明的事项。不同的商务信函的内容是不同的。一般包括以下两个内容：
（1）说明发函缘由。
直截了当、简明扼要地说明发函的目的、根据、原因等内容；复函则要引叙对方来函要点，以示复函的针对性。
（2）说明发函事项。
主体表达信函的中心内容，一般是根据发函缘由详细地陈述具体事项，或是针对所要商洽的问题或联系事项，阐明自己的意见。要求语气要平和，问题要明确，事实要清楚，表达要明白。如商洽函的正文主体包括商洽缘由、商洽内容、意愿要求三部分；询问函的正文主体包括询问缘由、询问事项两部分；答复函的正文主体包括答复缘由、答复内容两部分；商品报价函的正文主体包括产品的价格、结算方式、发货期、产品规格、可供数量、产品包装、运输方式等。 如果正文主体内容简单，逻辑上可采用篇、段合一式结构，如果正文主体内容较多，逻辑上可采用分段式结构。
3、结尾语
正文结束以后，一般用精练的语言将主体所叙之事加以简单概括，并提出本函的有关要求，强调发函的日的。如请求函的结尾语是“拜托之事，承望协助解决为盼”，希望回函的结尾语是“不吝赐函，静候佳音”等。结尾语视发信人与收信人的关系以及信函的内容而定，要求恰当得体。
如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。
(1)开头
开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。
(2)正文
信文的正文是书信的主要部分，叙述商业业务往来联系的实质问题，通常包括：
①向收信人问候;
②写信的事由，例如何时收到对方的来信，表示谢意，对于来信中提到的问题答复等等;
③该信要进行的业务联系，如询问有关事宜，回答对方提出的问题，阐明自己的想法或看法，向对方提出要求等。如果既要向对方询问，又要回答对方的询问，则先答后问，以示尊重;
④提出进一步联系的希望、方式和要求。
(3)结尾
结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。”同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。
(4)署名
署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。
(5)日期
写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要，不要遗漏。
尊敬的会员及各相关企业：
为帮忙深圳企业开拓国际市场，了解国外各行业的生产及市场前沿信息，加强国际间的经贸交流合作，深圳市宝安区创意产业联合会受斯里兰卡国家商务部的邀请，将于20xx年12月组织企业赴斯里兰卡进行商务考察及经贸洽谈活动。本次考察将安排大家听取斯里兰卡国家商务部官员介绍斯里兰卡情景，利用外资政策和招商合作项目，全面了解斯里兰卡投资环境，同时还将参观斯里兰卡的工厂、企业和综合贸易市场，实地了解斯里兰卡的变化和经济运行情景。考察活动期间还将参观斯里兰卡文化景点，更加丰富这次商务考察的资料和行程。
我们诚邀各行业协会、企业及相关单位积极参与。由于本次活动人数有限，请大家抓紧报名！
写信人：
日期：
referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.
we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
外贸行业人员日常用语：询盘的提出
我们已向该公司提出询价( 询盘 )。
we addressed our inquiry to the firm.
对该公司的询价信, 我们已经回复。
we answered the inquiry received from the firm.
我公司已收到, 该公司关于这类商品的 询盘 。
we have an inquiry for the goods received from the firm.
我们已邀请客户对该商品提出询价。
we invited inquiries for the goods from the customers.
敬请将贵公司的进口商品目录寄来为荷。
will you please let us have a list of items that are imported by you.
如能得到贵方特殊的询价, 则甚为感谢。
we shall be glad to have your specific inquiry.
敬请惠寄报价单和样品可否? 请酌。
would you care to send us some samples with the quotations.
由于这一次订购是合同的组成部分, 请提供最好的条件。
please put us on your best terms, as this order forms part of a contract.
请告知以现金支付的优惠条款和折扣比例。
please state your best terms and discount for cash.
由于打折扣, 请告知最好的装货(船)条件。
please put us on your very best shipping terms as regards discount.
请告知该商品的价格和质量。
please let us have information as to the price and quality of the goods.
请对日本生产的合成纤维的制品, 如尼龙、维尼龙、莎纶等报最低价格。
please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in japan.
敬请告知该货以现金支付的最低价格。
kindly favour us with the lowest cash price for the goods.
敬请告知贵公司可供应的上等砂糖的数量和价格。
kindly let us know at what price you are able to deliver quantities of best refined sugar.
请报德克萨斯州产中等棉花50包、11月份交货的最低价格是多少?
at what lowest price can you quote for 50 bales middling texas cotton for november?
请报10英担、一级软木(瓶)塞的最低价格。
please quote us the lowest price for ten cwt. best cork.
请对上述产品报运至我方工厂交货的最低价格。
we shall be obliged by a quotation of your lowest price for the said goods free delivered at our works.
请贵方惠寄商品目录并报价、谢谢。
i shall be glad if you will send me your catalogue together with quotations.
请对该商品报最低价。
please quote us your lowest prices for the goods.
贵公司7月1日来函就该商品优惠条件的 询盘 敬悉。
we have received your letter of july 1, enquiring about the best terms of the goods.
如收到贵司对机械产品的询价, 我们将甚表谢意。
we shall be pleased to receive your enquiries for the machineries.
如能告知该商品的详细情况, 则不胜感谢。
we would appreciate receiving details regarding the commodities.
如您能告知该商品的现行价格, 将不胜感谢。
we would appreciate it if you will please let us know the ruling prices of the goods
Dear X,
Tank you for your inquiry.
Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!
Best regards,
(name)
尊敬的ttdz：
您好！
在收到您的反馈后，携程非常重视，首先请接受携程向您和您的日本朋友表示深深的歉意。您在携程预订1月7日从东京飞回北京的机票，由携程的供应商出票，由于供应商违规以积分兑换机票导致您无法登机，给您个人和您的日本朋友都造成了非常不好的影响；在收到您的反馈后，携程客服也第一时间沟通协调先解决您的出行问题。
我们非常理解您的心情，也非常理解您的坚持，对于这个事件给您造成的不好的服务感受和影响，携程向您表示深深的歉意。我们一直在努力协调各方资源，希望能够将您和您日本朋友的影响减少到最低：日航也应携程的要求主动和您电话解释，不会因此事件影响到您的信誉及相关记录；您因此事影响的航空公司里程，携程已协调为您补加；携程也会与您一同前往日本羽田机场日航负责人面前说明问题，消除相关负面记录。您的机票费用也已经按照承诺退一赔三补偿至您的携程钱包帐户中，您可以随时提现至银行卡。
我们也一直主动电话联系您，诚恳的向您致歉，提供我们的解决方案和建议。我们真心的希望，您能看见携程在这次事件中的努力、态度和决心：携程已推出服务承诺，对出行受影响的旅客，携程将首先解决客人行程，保证客人出行，后续将执行退一赔三的补偿标准保障客人权益。携程会大力杜绝违规票等情况的出现，并将对违规票台绝不姑息。携程会对供应商加强监管，在保证服务质量的同时，能够带给携程用户更多完善的资源、更加优惠的价格和更优质的服务；我们会为此不断努力，不断改进。同时，我们主动接受来自广大携程用户的监督以及来自社会各方监督，不断自勉和进步。
这一切，只为了携程的'客人。给携程用户提供满意的服务，是我们的理想，更是我们的承诺，它已深深植根于携程的公司文化之中。这是携程人的使命，所有携程人都会为之努力以实现这一目标。我们会用实际的行动，来重拾您对携程的信任和支持。希望您能有时间和我们更多的电话沟通，我们会倾尽全力去协调减少此事对您个人和您日本朋友的影响；携程客服一直在这里，任何时候，任何问题，我们将全力为客人协调解决。
Thank you for your order. We are very grateful for your continued business. As a kind reminder, please complete the payment of this order in time so that we can process your order more efficiently and smoothly.
If you have any questions or doubts, please feel free to contact us, thank you,.
中文翻译：
感谢您的订单，我们非常感谢您的持续业务，作为一个善意的提醒，请及时完成此订单的付款，以便我们更高效、更顺利地处理您的订单。如果您有任何疑问或疑虑，请随时与我们联系，谢谢，。
xx市兴达贸易有限公司：
贵公司20xx年x月x日函收悉。函中所诉20xx年x月x日《购买电脑桌合同》中，所收的35套黄花牌电脑桌部分出现接口破裂一事，深表歉意，此事已引起我方高度重视，现已就此事进行调查。
经有关邵门查实：我厂生产的xxxx型黄花牌电脑桌，出厂时，经质检部门检验全部为优质产品。函中所提的部分电脑桌出现接口破裂，是由于我方工人在出仓时搬运不懊造成的。衬贵公司的损失，我公司再次深表歉意，并请贵公司尽快提供电脑桌受损的详细数字及破损程度，以及公证人证明和检验证明书，我介司将以最快的速度按实际损失给予无条件赔偿。对此，我们将引以为戒，查找工作中存在的问题和不足，制仃改正措施杜绝此类事件的发生。希望能够得到责公司谅解，继续保持良好的贸易往来关系。
亲爱的DOD用户：
感谢所有对品牌支持的忠实客户，DOD ONE自20xx年6月上市以来得到热烈的反响，短短的时间内销量已突破万台。但根据我们一系列严苛的测试后，发现我们的创新新品ONE部分量产批次在长时间的日光高温暴晒后，从支架上取下机身时，可能会发生机身磁铁脱落的现象。
一旦出现磁铁脱落的情况，会极大的影响到您的使用及体验。本着DOD 诚信正直的企业价值观，我们在进一步进行各项严苛测试及讨论改进方案后，向您告知这个隐患的存在。同时，我们向所有ONE的忠实用户在使用中可能会受到的困扰和产生的不便表示歉意！再一次诚挚地向您说声：对不起！
若您的ONE行车记录仪主机SN码段为88T5G00001A0—88T5G02960AO，（SN码在主机底部，产品保修卡以及包装盒上均有标示），但凡发现有磁铁脱落现象的，请与DOD售后客服取得联系。为弥补我们所犯下的失误，我们将为您更换改进后的主机并支付因更换所产生的所有运输费用，并免费赠送一条DOD原厂DP4低电压保护线。
作为行车记录仪行业的元老级成员，我们理应更为细致的考虑每一个细节。从产品包装的打开是否简易好用，到产品在使用过程中的便利性，我们都应该独具匠心，精益求精。
为了更好的提升用户体验，我们将会不定期的邀请广大用户对我们的产品进行上市前的严格评测，进一步优化DOD产品的用户体验，力图将更好更便捷的产品送到我们亲爱的用户手中。
未来我们会更认真、更努力、更细致的开发新产品，听取终端用户的中肯意见和批评，认真落实，加以改进。最后，我们对我们的失误深表歉意，希望未来能继续得到您的支持与厚爱。
Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that low price you asked for.
We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.
However, we’d like to offer you some discounts on bulk purchases.
If your order is more than X pieces, we will give you a discount of xx% off.
Please let me know for any further questions. Thanks.
Sincerely,
市长先生，女士们，先生们：
我们很高兴来到你们可爱的城市──武汉。现在我们又来到东湖高新技术开发区。这是我们两市之间关系日益密切的又一个象征。
可以肯定地说，在我们短暂的逗留期间我们已经取得了丰硕的成果。
我们已经签订了8个协议，两倍于我们双方过去签订的协议数字的总和。更重要的是，我们又一次看到了你们的人民，并和他们进行了广泛的接触交谈。我们和你们在同一张桌子上进餐、饮酒，在同一张桌上谈判，一起分享忧虑和欢乐。这一切使我们之间的相互尊重得到增强，使我们之间的友谊得到了巩固。对此，我表示衷心的祝贺。
现在我提议：为我们的主人及中国人民的健康，为我们个人间的关系以及科技商务往来的增强，为我们下次访问你们美丽的都市及你们的回访干杯！
With the development of the Internet, online shopping is more like the xxxsignboardxxx as the saying goes. A coin has two sides. Most people like to buy what they want online.
They think it is convenient. They don't have to waste a lot of energy and precious time from one store to another. They can choose what they like in the saved time.
They can do what they like by themselves Things, there are many kinds of goods. However, on the Internet, other people are on the contrary. They think they can't see the goods or try them on themselves.
They don't know that the real goods may be different from what they see on the computer. This is not safe. Once you cheat, you will find that you have no place to complain.
尊敬的先生女士：
中华慈善总会等国内多家公益民间机构与国际联合劝募协会、美中贸易全国委员会共同发起的^v^跨国公司与公益事业高级论坛^v^（以下简称论坛）将于2003年11月9—11日在北京隆重举行。
此次论坛由高级论坛和公益项目展示会两部分组成。高级论坛主要包括：中国公益事业的现状、机遇和挑战；跨国公司企业在现代公益事业中的作用、职责和地位；跨国公司和公益机构之间的合作关系及公益机构管理本事的评估机制。公益项目展示会将采取会展形式与论坛同时举行，供各公司、各公益机构经过图、文、声像等形式进行展览和交流。
随着中国加入世界贸易组织，异常是在^v^^v^提出的全面建设小康社会、完善社会经济改革的方针指引下，此次论坛的召开将为促进跨国公司和中国公益事业的合作发展供给新的契机。我深信，此次论坛将为您供给一次良好的机会来进一步了解中国公益事业的现状、机遇及其面临的挑战；并经过各方的广泛接触和交流，促进双方伙伴关系及合作机制的建立。
参加此次论坛的代表将来自多个部门，约有国内外跨国公司企业代表100名，公益民间机构代表80名，研究部门及相关机构的知名人士等120名。届时将有政府及有关部门领导人莅临大会，这也充分显示了政府和有关各方对中国公益事业的重视和关心。
在此，我诚挚地邀请您及贵单位参加此次论坛及展示会，并真诚地期望您为中国公益这一崇高的事业做出新的贡献！
期待着您的积极参与！
下面是有关外贸业务谈判询价对话，一起来看看吧。
Inquiries 询价(1)
P=Peter (customer), Li=a businessman (of a Chinese trade company)
P: I'm glad to have the chance to visit your company. I hope to conclude some substantial business with you.
L: It's a great pleasure, Mr. Peter, to have the opportunity of meeting you. I believe you have seen the exhibits in the showroom. May I know what particular items you're interested in?
P: I'm interested in your hardware. I have seen the exhibits and studied your catalogs. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which I'd like to have your lowest quotations, CIF Vancouver.
L: Thank you for your inquiry. Would you tell us the quantity you require so as to enable us to work out the offers?
P: I'll do that. Meanwhile, would you give me an indication of price?
L: Here are our FOB. price lists. All the prices in the lists are subject to our confirmation.
P: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It's the general practice.
L: As a rule we do not allow any commission. But if the order is large enough, we'll consider it.
P: You see, I do business on commission basis. A commission on your prices would make it easier for me to promote sales. Even a 2 or 3 percent would help.
L: We'll discuss this when you place your order with us.
Inquiries 询价(2)
P: When can I have your firm CIF prices, Mr. Li?
L: We'll have them worked out by this evening and let you know tomorrow morning. Would you be good enough to come round then?
P: Good. I'll be here tomorrow morning at 10. Will that suit you?
L: Perfectly. Our offers are good for 3 days.
P: I don't need that long to make up my mind. If your prices are favorable and if I can get the commission I want, I can place the order right away.
L: I am sure you'll find our price most favorable. Elsewhere prices for hardware have gone up tremendously in recent years. Our prices haven't changed much.
P: I'm glad to hear that. As I've just said, I hope to conclude some substantial business with you.
L: We shall be very pleased. Is there any thing else I can do for you, Mr. Peter?
P: I'm buying for chain department stores in Canada. They are also interested in Chinese carpets. I'd like to make me to the person in charge of this line?
L: Certainly. I'll make an appointment for you with Mr. Sung of the China National Animal By-products Corp.
P: Thank you very much.
Inquiries 询价(3)
P: I understand that you're interested in our machine tools, Mr. Li.
L: Yes, We're thinking of placing an order. We'd like to know what you can offer along this line as well as your sales conditions.
P: As you know, we supply machine tools of all types and sizes. We have years of experience in the manufacture tools.
L: We've read about this in your sales literature. May I have an idea of your price?
P: Our prices compare favorably with those offered by other manufactures either in Europe or anywhere else. Here are our latest price sheets. You will see that our prices are most competitive.
L: Do you take special order? That is, do you make machine according to specification?
P: We do. As a matter of fact, we design machine tools for special purposes.
L: How long does it usually take you to make delivery?
P: As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit. It takes longer, of course, for special orders. But in no case would it take longer than 6 months.
L: Good, Another thing, all your prices are on CIF basis. We'd rather have you quote us FOB prices.
P: That can easily be worked out.
*******公司：
本人是****************的****，因公司原因，特此提出转正申请，敬请领导予以批准为谢。
我于xx年xx月xx日成为*******公司的试用员工，至今已近3个月，根据公司的，现申请转为公司正式员工。
作为一个应届生，初来公司，曾经很担心不知该怎么与人共处，该如何做好工作;可是公司宽松融洽的工作氛围、团结向上的，让我很快完成了从陌生到熟悉的转变。在这样好的工作环境和同事们相处融洽而和谐，在这样的领导关心帮助下，很快熟悉了新的工作环境，也很幸运能够在*****工作。
在此，我非常感谢公司领导在工作中给了我足够的支持和指导，同时，也感谢各位同事对我的工作和帮助，感谢*********的同事们对我工作中出现的不足提醒和指正。
在公司的一段工作历程时间里，我不仅学会了如何与他人合作，也学会了如何与别人合作，这是我工作中的宝贵财富。
我一直非常重视和培养自己****信函的业务学习，一直以来，我坚持每天阅览*****信函资料，及时了解***********信函的业务情况，并且利用业余时间阅读有关工作资料和报告，从而不断提高自身*****信函业务水平，以便使自己更好地开展工作。
我在************工作的这段经历让我对****信函的业务有了更进一步的认识和了解，也是我工作中非常宝贵的财富。
在此，我非常感谢********的同事对我工作中出现的不足提醒和指正。
我现在已经能够很好的完成自己的工作任务，并能够*******，能够的完成工作任务，是我工作中的一大幸事。我一直以来都在学习和进步，我也是一直在进步自己，能够的完成自己的工作任务，并能够******工作的这段时间里，我学会了如何去与领导沟通，如何去处理各方面的问题，这对我来说是非常宝贵的。并且，我也是一直在学习和进步着，因此，我也是一直在进步，我也是一直在努力进步着，我也是一直在进步。
经过了这段时间的工作，我学到了很多东西，我也是一直在进步的，我也是一直在不停的进步，也是一直在改变着，我也是一直在努力的，我也是一直在进步，我也是一直在进步的，我也是一直在努力的，我也是一直在进步的，我也是非常
Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.
But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.
I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.
If you any comments ,pls let me know.
Thanks and regards
Angela.
外贸函电常用范文如下：
Dear Mr. Li,
Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.
We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.
Yours sincerely,
Susan Block
Manager
A Reply
Dear Ms Block,
We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.
We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.
Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.
Yours truly
Dear Mr. Lu,
We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market.
Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .
Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.
We are looking forward to your early reply.
Yours faithfully
Dear Mr. Bean,
We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.
We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.
Yours sincerely
希望对你有帮助。
Dear sir, we know the name and address of your company from the commercial office of the Chinese Embassy in Pakistan. We take this opportunity to write to you with a view to establishing friendly business relations with you. We are a state-owned company specializing in the export of tablecloths.
We can accept orders according to the specific conditions of our customers so that you can operate with us Having a general understanding of the various tablecloths, we can specially specify the requirements of our customers for various styles, specifications and packing of the goods required. We are now sending our latest catalogue by airmail under separate cover for your reference. If you are interested in our products, please let us know immediately.
As soon as we receive your specific inquiry, we will send you the price list and samples immediately. We look forward to your early reply.
亲爱的先生，生产经营的样品，关于：台布我们从中国驻巴基斯坦大使馆商务处得知贵公司的名称和，我们借此机会写信给你，以期与你建立友好的业务关系我们是一家专门经营桌布出口的国有公司，我们可以根据客户的具体情况接受订单为了使您对我们经营的各种台布有一个大致的了解，我们可以特别说明客户对所需商品的各种式样、规格和包装的要求，现另函航寄我方最新目录，供参考。如果你方对我方产品感兴趣，请立即通知我方。我方一收到贵方具体询价单，我方将立即寄给贵方价目表和样品，期待贵方早日答复。
We appreciated your purchase from us.
However, we noticed you that h**en’t made the payment yet.
This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.
If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.
Thanks again!
Looking forward to hearing from you soon.
Best Regards,
(Your name)
Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.
I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.
Could you give me some advice so that we can do better.
常见的商务信函标题有以下两种形式：
1、由事由加文种名称“函”构成，如“关于要求承付打印机货款的函”、“推销函”、“订购函”、“索赔函”等。
2、先写“事由”二字，加冒号提示，然后直接标写该信函的内容，如“事由：机动车索赔”。
3、函号
函号即编号，分为对方编号和己方编号。在外贸业务信函的信头上注明编号，可保证信函便于管理和查阅。 函号位置一般出现在标题右下方或信头的左上方。常见的有两种形式：一是仿效行政公文发文字号的格式，采用“x函〔xxxx〕x号”或（xxxx) “函第x号”的形式；二是采用直接编号的形式，如“第x号”。
4、称谓
称谓是对收信人或收信单位的称呼，一般写受文者的尊称，这是商务信函必须的一项。其位置一般在标题或函号的左下方，单独占行，顶格书写，后面用冒号。
书写时有以下两种称谓：
(1)泛指尊称。“尊敬的”后加称谓并加冒号，如“尊敬的先生”、“尊敬的女士”等。尊称中可以使用职务，如“尊敬的办公室主任”、“尊敬的财务部部长”、 “尊敬的销售部经理”等。
(2)具体称谓。即具体指名道姓的尊称。在姓名后面加称谓语。这类称谓一般用于写信人与收信人彼此认识或者非常熟悉的情况。因为这种称谓能够体现写信人与收信人之间的情感与密切关系。称谓可用泛称中的“先生”、“女士”等，也可以使用职务，如“尊敬的办公室石主任”、“尊敬的财务部张部长”、“尊敬的销售部王经理”等。
5、收信人地址、单位 收信人地址、单位要写明收信人企业单位名称及详细地址。
敬启者；
我们从阿里巴巴得知贵公司的名称。
我们公司是一个专营纺织品的大规模的公司，在世界市场上享有良好的声誉。现在，我方公司将会每月为贵公司能提供新的设计。
我方公司将写信与贵公司建立直接的业务关系。
如果贵公司想要下订单，请告知，如按贵公司的有需要我们将很乐意求提供我们的.设计样本册，为了更好的准备货物如有现货订单，我方在收到你方订单之后三天之内装运。
我们期待你的回复。
敬上，
范文二：
Dear Sirs;
The Bbank of Cchina Shanghai Branch has informed us that your company is a large importer of textiles products. We have the pleasure of introducing ourselves to you ,our company is as a local
the largest textile manufactures in our area. Enclosed please find varies pictures of a variety of our quality textiles picture products.
Besides, we are desirous of the details of your requirement, so as to provide better service.
1 Your specialized in market/
2 Categories of your specialized products
We are looking forward to establishing long-term business relations.
Best regards
范文三：
March 7,
Dear sirs,
We have your name from Messrs. Smith Co.
Our company is a large leading cooperation specializing in textiles items. We have been engaged in this line for 20 years, ()and have business relations with many countries in Southeast Asia.
We are writing you to enter into direct business relations with you. We hope you can send us the latest product catalog and pricelist.
We are looking forward to your inquiry.
Yours Sincerely,
Jone Smith
Manager of Import Department
范文四：
Thank for your letter of March 7th, informing us of your interest in our product. We look forward to establishing positive business relationship with your corporation.
We are mainly dealing in the export of Chinese light industrial products. We are convinced that our joint business efforts will be to our mutual benefits.
As requested, a booklet including a general introduction of our latest product catalog together with our samples. Should you require any further information, please do not hesitate to let us know.
Yours faithfully,
外贸函电:股东去世
由于我的朋友及合伙人T.去世, 我公司宣告解散。此后公司仅在清帐的短期内存在。
In consequence of the death of Mr. T., my much valued friend and partner, our late firm is dissolved, and the name will be continued so long as may be necessary for the liquidation of its affairs.
我的重要合伙人T.先生最近去世, 其股份由我接受并接办公司业务。特此奉达。
I respectfully inform you that, on account of the recent death of my much esteemed partner, Mr. T., I have acquired the business by purchasing my partner's shares in it.
我们沉痛地奉告, 我公司合伙人O.先生于5月5日逝世。
It is with deep regret that we have to inform you of the recent death of our parner, Mr. O., which occurred on the 5th May.
外贸函电:付予代理权
兹通知, 过去15年中任我公司代理的Y.先生今后将为本公司业务担任签名责任。
We inform you that Mr. Y., who has held our procuration for the last fifteen years, will in future sign for the firm.
谨此告知, 我公司授权在此服务多年的M.先生以代理签名事宜。
We have to intimate to you that we have authorized Mr. M., who has been with us for many years, to sign for our firm per procuration.
兹授予Y.先生代理我公司签名权, 其签名如下。
I have granted power of procuration to my chief clerk, Mr. Y., whose signature is appended below.
我的签名如下, 同时寄上将行使签名权的G.先生的签名, 请惠察。
I refer you to my signature at foot, also to that of Mr. G., who will sign per procuration.
Dear Sirs: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.
Sincerely
外贸邮件模板
Dear **
Nice to meet you .
Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply name is have 8 years experience plastic bottle and box . I think we could get your mind.
Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the MOW is 1 piece as retail price .
回复 询盘 告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.
We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
回复 询盘 ，量大折价
We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
如何询问参展条件
From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20 广交会 ”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
根据广告询价
seeing your ad in“family life” we become interested in your silver wares of court styles. please quote us for the supply of the items listed on the enclosed query form and give your prices . shanghai. it would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.
我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感兴趣。
请贵方按随函附表所列产品提供“.上海”报价，最好包括最快交货日期、付款条件及所能提供的定期购货折价。
承使馆推荐询价
we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. will you please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.
从我国大使馆获悉贵公司制造并出口天然皮革材料的鞋类及手套。
我国有对此类高级产品稳定需求的市场，特别需要样式新颖的产品。请惠送贵公司的产品目录、出口价格、付款条件及所能提供的样品为荷。
按样品询价
we have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require. please send your samples corresponding to our samples with the most reasonable price . singapore if you can supply within three months from now.
本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。
若贵公司能在3个月内供货，请送供货样品，并提供新加坡港.最合理的报价。
贵方的稳定订户。
Dear Sir or Madam:
This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.
For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.
Hillary
Gentlemen： Sep. 1, 2001
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .
很感谢邓经理在最初应聘的时候，相信并选择我作为**篷房外贸业务人员当中的一员，同时尽心地安排小组组长小平一直以来监督和教导我的外贸之路。同样也很感谢在取得成绩时的点播，在没有成绩时的鼓励。
很感谢我的小组组长小平和其他同事，不论是在生活当中还是在工作当中，都给与了我很多实实在在的帮助和指导。让我能一步一步积累更多的经验，增长自己的见识。
同时也很感谢自己在20XX年最初的时候，有勇气去换一个行业，勇敢地选择了篷房行业，并坚持了下来。那时候对公司的了解并不多，对行业未来的前景也没有清晰的认识，但感谢自己愿意尝试并且没有半途而废。
回顾自己来**的日子，不长不短居然快一年了，在**的日子很有意义，是我重新开始一个行业的孕育地。
来到**的时候，我对现在所在的行业完全没有认识。甚至当初来应聘的时候，都没仔细看过公司到底是做什么的。我当时想的是，以最低的姿态，在一个值得学习和投入的工作环境，历练自己。选择**，给了我很多学习机会，几乎所有的东西都是重新开始学习的。包括基本的表格制作，再到图像处理，邮件处理，电话沟通以及面对面接待客人。
在我内心深处，一直相信“有志者，事竟成”，“天道酬勤”，虽然我的起步晚了点，但因为年轻，应该是可以追上前辈们的。但也因为年轻，言行显得很不稳重。
的确，这是我需要学习的地方。
刚开始做外贸，可能是一种兴奋刺激的感觉，当但激情热情被日复一日的邮件询盘和繁琐之事替代时，我们再坚持下去的时候，如果还没有成绩，那时就更需要一种精神信仰，无关乎薪资，因为毕竟谁都知道，做业务，没有销量，就是穷光蛋。
刚开始的时候，没想过要快速的就拿单，毕竟那很不现实，对产品对外贸一窍不通没有任何实际经验就想出成绩简直就是一种空想。
那时每天上班的时候，我会给自己列好工作日程，确定紧急重要顺序，忙完这些规定的事项后，我会抽出一部分时间提前学习一些外贸知识，包括业务以及回复邮件方面。
记得刚开始回邮件的时候，我的心情是小心翼翼的，很怕犯错，可能与我的完美主义个性有些关系。所以一封邮件都要思考半天，不管是回邮件的内容还是表达方式。一句话，不敢下手。后来幸亏在福步等外贸论坛里面，学习了很多回复邮件和处理询盘的知识，再加上不断更新产品之后，询盘多了，锻炼的机会就多了，也就形成了自己的处理询盘的思路。
第一个单拿的是幸运，那时候刚出了一次意外，在养伤过程中，接下了第一个单。也是这个单，给了我很多勇气。让我相信努力会有收获。
过了试用期之后，之前那种激情和热情就慢慢的消失跆尽了，我需要我的信仰来支持我。
“开始源于相信，过程在于改变，结果在于坚持。”就是我的信仰。
我从来不相信，有谁可以随随便便的成功，毕竟不是所有人也不是每次都有那样的好运气。
坚持我现在的行业，在我不断地填充自己的过程中，我唯一能做的就是等待了。
客人不是一下就有的，询盘不是一下子就都到你的邮箱里的，价格不是每次都是你的让客人满意，不是每个客人都注重质量和服务的。那唯一能做的，就是不断地行动以及耐心等待结果。
在过了试用期很长一段时间里询盘不是很多，我找了很多事情做，集中之一就包括增加产品曝光带来询盘，那么首先得熟悉产品。熟悉产品，不仅是了解自己的产品，也包括同行的产品，而我重点放在国外同行也可以说是潜在客户的身上。
其实，做外贸也是一种心态的转变，之前我是个急性子，很多事情希望能够以最快最有效率的方式解决，所以往往给人浮躁的感觉。慢慢的现在性子稍微稳下来点，因为有些事情，不是你急着完成结果就能如你愿，例如，你希望客人尽快下单。
10月份的时候曾打算请假休息一段时间，但最终放弃了这个打算，那时候的事情，让我认清了自己的处境，女儿也应当自立自强。所以当静下心来，再次投入到工作当中的时候，自己有种突然觉悟的感觉。后来再处理询盘和邮件的时候，竟是反应快了很多，思路也明朗了很多。我想这是因祸得福吧。
yusuf是我今年最大的一个客户，期间一直没有断过联系，其实我们很少谈工作，每次寒暄一下，问候一下。我后来想想为什么他迟迟没有打款，可能他也在花时间考验我和我们公司。就像我在怀疑他是骗子一样。我一直记得一个外贸前辈说，你得经常在你客户的面前飘过。我想我就是这样一直在他面前飘来飘去没有太强的目的性，让他产生了信赖。他的订单，就是对我耐性的考验和服务的认可。后来的接待工作，让我对自己的口语也自信了不少，很感谢小平的陪伴和帮忙，以及之前有机会在她身边学习了很多次。
虽然现在我在外贸在篷房这个行业还是半个内行人，身上也有很多的不足，但是我相信，时间能够证明一切，我相信只要用心学习，踏踏实实的，就一定会有更大的成绩。
向成为一名能够独当一面的外贸人前进。
We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.
We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.
(your name)
PS: We are one of the biggest suppliers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.
If you have any questions, please contact us; we are happy to help you.
外贸函电
外贸函电是一种商务信件，英文foreign correspondence。写外贸函电是外贸业务员的日常工作之一，然而，能写好外贸函电的外贸业务员却不多，为了有助于大家写好外贸函电，本文总结了几个经典外贸函电范文，可供参考。 外贸函电就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的.语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
范文：
一、如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，()并不可避免地引起成品涨价之前便向我方订货。
二、要求及时供货
We understand that you are the agent for the White Tiger ties. We enclose our order for 1000 dozens of the White Tiger ties. Please note that we need these goods rather urgently as Christmas is drawing near. If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, .
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于圣诞节在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的信用证。
三、回复询盘告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What's more our manufacturers have declined orders because of shortage of raw materials.
四、如何追问买方意见
五、如何询问参展条件
From yesterday's Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20广交会”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
六、如何索要产品目录
We get your name and address from your local Chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
七、按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose * enclosed to show you the shade and quality we require. Please send your * corresponding to our * with the most reasonable price . Singapore if you can supply within three months from now.
外贸业务报价函电样本
TO :
ATTN :
SUBJECT:
DATE :
Dear 对方联系人名称,
Thank for your inquiry by fax of ________. We are pleased to quote you our best price with our terms as follows:
Q U O T A T I O N
PAYMENT : BY T/T OR IRREVOCABLE AND CONFIRMED L/C AT SIGHT IN OUR FAVOR.
TERMS : FOB TAIWAN.
DELIVERY: WITHIN______ DAYS AFTER THE RECEIPT OF YOUR ORDER.
VALIDITY: DAYS FROM THE DATE HEREOF.
产品（1）图片
ITEM DESCRIPTION:INDIVIDUAL PACKING:CASE PACK: ___PCS/___PCS , ,；
MEAS: ___cm （L） X ___cm（W） X ___cm（H） FOB PORT PRICE:REMARK:
产品（2）图片
ITEM DESCRIPTION:INDIVIDUAL PACKING:CASE PACK: ___PCS/___PCS , , ,
THANKS & BEST REGARDS.
公司名称 CO., LTD.
Dear: Thank you for your letter of [date] for the goods ordered a few weeks ago. Unlike our domestic orders which guarantee overnight delivery, international orders will take at least a few weeks to deliver. We make this clear in the order description of the catalog (P, as you can see, shipment of [area] usually takes several weeks.
If you want a faster delivery for your next order, we can send the goods by express delivery, but the price will be much higher. Sincerely yours, [surname] prompt tells the customer that you have received his complaint and politely tells the customer his / her complaint or claim Compensation is an unreasonable explanation for why you are not responsible for the problem, help or advise when possible, and cooperate in compromises or partial adjustments.
亲爱的：感谢你方几周前所订货物的【日期】函，与我方保证隔夜交货的国内订单不同，国际订单至少需要几周的时间才能交货。我们在目录的订单说明中明确了这一点（p，如你所见，[区域]的装运通常需要数周时间如果您希望下一个订单的交货速度更快，我们可以通过快递发送货物，但是价格会高出很多真诚您的，[姓名]提示告诉客户您已经收到他的投诉，礼貌地告诉客户他/她的投诉或索赔是不合理的解释为什么你对这个问题不负责任在可能的情况下帮助提供帮助或建议，在妥协或部分调整时要合作。
I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner services which ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you.
随函寄奉配有插图的商品目录附页，介绍最新设计的产品。贵公司的`邮购目录多年来收录本公司产品，产品销售成绩理想，特此致以深切谢意。最新设计的产品巧夺天工，定能吸引顾客选购。烦请参阅上述附页，需查看样本，请赐复，本公司乐意交劳。本公司现正设计一系列款式古典的英国餐具，适合北美市场需求。如感兴趣，亦请赐知。愿进一步加强联系，并候复音。
Dear Mr. Jacoby, our company just received the goods of order No. a few hours ago, but we found that the quantity was insufficient because only pieces were received.
Please explain the situation and tell us when we can receive the rest of the goods. The freight incurred will be borne by you. We sincerely look forward to receiving the remaining goods as soon as possible.
尊敬的雅各比先生，我们公司几小时前刚刚收到第号订单的货物，但是我们发现数量不足，因为只收到了件，请解释一下这种情况，请告知我方何时能收到其余货物，由此产生的运费由贵方承担。真诚地期待着尽快收到剩余货物。
外贸行业竞争激烈，如果能熟练掌握外贸英语无疑会增强自身的竞争力!今天就从实用的外贸英语函电学起吧!
怎样建立贸易关系呢?
Dear Sirs,
We have obtained your address from the Commercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations. We are very well connected with all the major dealers here of light industrial products, and feel sure we can sell large quantities of Chinese goods if we get your offers at competitive prices. As to our standing, we are permitted to mention the Bank of England, London, as a reference.
Please let us have all necessary information regarding your products for export.
如何表达在涨价前订货
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
要求及时供货
请注意，由于 圣诞节 在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的 信用证 。
要求代理商报价
We have read in China Daily that you are the exclusive agent for Hi-Fi Corporation of Africa and Asia. Would you please send us price-lists and catalogues of all the Hi-Fi wireless products and terms of payment. Please advise if you would grant special terms for an annual trade over 1 million . dollars. A visit of your representative would be appreciated. Perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知，贵公司为高保真公司在非洲和亚洲的独家代理商。
请惠送该公司所有无线通讯产品的目录、价目表及付款条件，并请告知，如果每年交易额达100万美元以上，是否可获得特别条件。
敬请贵方派代表来与我们洽谈，并携带最新999型手机样品，该产品在此地销路看好。
在这段时间的实际工作中，使我认识到了理论联系实际的重要性。实际工作操作能力是一个人综合能力的体现，不仅要求我们全面发展，高素质，还需要有较强的适应能力，较强的组织协调能力，社会活动能力和工作职责心。我想我在实际的工作和社会活动中所得到的体会与得到的知识是分不开的。
我认为实习是一种对学生实际能力的培养，也是我们就业岗前的最佳训练。通过实习，可以使我们了解并熟悉有关会计的方针政策，尤其是现在的企事业单位人员的分工和经营。
实习是每一个会计人员真正踏上工作岗位的第一个环节，是通过实习，可培养我们的踏实精神和职业道德意志，为我们的顺利实习打下坚实的基础。
通过实际操作和实习，不仅可以让我们熟悉和巩固在书本里已学到的理论知识，而且还可以培养我们在实际操作过程中的各种能力和形式与方法。使我们更好的理论与实际相结合，为我们毕业踏入社会打下了良好的基矗
通过实习，我还了解和体会到：
1、作为一名未来的职业会计人员，我们应该具有较高的职业道德和专业素养。
2、我们要熟悉有关现在财务上的各种会计制度，并结合其在实际中运用，要求我们进行严肃的实际操作。
3、只有具备良好的专业素质和业务能力，才能够在工作中切实为广大群众和单位创造财富和价值。
4、只有具备良好的业务能力和道德修养，才会在工作中切实为群众和单位创造更多的价值和提升。
通过实习，我发现电算化会计是一门实务与理论结合性很强的学科，尽管我学过这门课，但是当我第一天进入公司时，我并没有把它作为实习的目的。这一点我有亲切感。公司的理论和实际是有差距的，理论很难和实际相结合，这就给我的工作带来了很大的困难，所以还好在同事的帮助下，及时补上了自己在电算化方面的不足，并补充了电算化中的一些相关知识。
虽然这样的培训并不是短时间内就能够完成的，只是每个人都应该清楚的明白自己应该做什么，不应该做什么。在学校学习的理论知识和在公司的实践经验都是有很大的差距的，这就需要我们参加实习来积累，在实践中巩固理论知识。
这样我们才能够更好的了解和消化理论知识，为实际的工作打好坚实的基础.
September 4,
Mr. Rob Subbaraman
Export Manager
Nusantara Trading Co. Ltd.
Jalan Malaks
Jakarta
Indonesia
Dear Mr. Subbaraman,
Order NT-20717
We have received the documents and taken delivery of the above order which arrived at Kowloon on the . Toho Maru.
On checking the goods we found that carton 13 contained only 15,000 Coconut ball pens,although 24,000 had been entered on both the packing list and the invoice.
The full consignment is urgently required to complete orders for three of our major customers so it is absolutely essential that you ship the additional 9,000 ball pens on the earliest possible flight from Jakarta.
This is the third time in the last twelve months that you have short-shipped one of our there is any further repetition of this we will be forced to look for an alternative supplier.
Leung Suet Chan
Deputy Manager
外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢? 把直接的函电于下文对照看看。。。
说明涨价原因
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
说服买家涨价之前下单
对价格作出让步
Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.
We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.
We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.
We look forward to hearing from you.
答复在30日有效期的信用状付款的建议
Thank you for your order of 500b/w TV sets by your letter dated 17 July.
We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.
I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure.
答复直接付款的要求
Thank you for your letter dated 2 October requesting payment against documents for contracts and 483.
We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.
We would like to say that this exception is allowed only in light of our long and mutually beneficial association.
外贸业务中有许多场合下的不同类型的英语函电，来看看下面这些外贸常用英语函电吧。
邀请参观贸易展览会
Many thanks for your letter and enclosures of 12 September. We were very interested to hear that you are looking for an UK distributor for your teaching aids. We would like to invite you to visit our booth, next month's London Toy Fair, at Earl's court , which starts on 2 October. If you would like to set up an appointment during non exhibit hall hours please call me. I can then arrange for our sensor staff to be present at the meeting. We look forward to hearing from you.
多谢9月12日的来信和附件。获悉贵公司有意物色英国销售商推广教学辅助设备， 甚感兴趣。 本公司将于10月2日于厄尔大楼举行的耸敦玩具商品交易会上展示产品，诚邀贵公司派员参观设于46号之摊位。如能安排于非展出时间面谈，烦请电复。定必委派高层人员赴会。 本公司深知贵公司产品精美质优，希望能发展互惠之业务。 特此奉告，并候复音。
借引荐建立业务关系
At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own company's success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented ‘Matrix’ math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal.
Thank you for your business. You arecurrently represented in our directory. This is the only directory of its kind which reaches all companies in the building and construction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which willbe published in April new edition will be expanded to include major manufacturers of plumbing equipment in the European Community. For proper coverage in the directory, you ought to appear in more than one category. If you do opt for a multiple listing, you will be ableto buy space in additional categories at half price. You can be assured that the new edition will be on the desks of allthe major decision makers in the building and hardware trades. Please complete the enclosed form and return it with the appropriate fee. Thanks again for your business.
衷心感谢惠顾。贵公司商号已刊登在本公司的商贸指南中。该指南乃唯一覆盖英国全部建筑公司的刊物，在此刊登广告确是明智之举。现下筹备1998年4月版的贸易批南，新版会罗列欧洲贡同体的主要铅管业制造商。为达到出色的宣传效果，贵公司宜考虑在不同类别刊登广告。如蒙惠顾，除首个广告外，其余类别的广告将可获半价优惠。该指南将分送给所有建筑公司和五金器具公司主管。烦表填妥随附表格，连同广告费用一并寄回。专此盼候佳音。
Gentlemen: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
信尾部分包括四部分内容。
1、祝颂语
所有的商务信函都要写明祝颂语。祝颂语分为祝者自身的请候语和收信人的安好语两部分：
(1)请候语，在正文结束后空两格书写。常用的有“敬祝”、“顺颂”、“恭祝” 等。
(2)安好语，一定另起一行顶格书写，以表示对对方的尊重。常用的`安好语有“商棋”、“金安”、“生意兴隆”等。
2、签署
签署即发信人的署名或签名、用印。商务信函的署名可根据企业的要求或发信人的意见而定。有的企业署名以单位名称加盖印章的方式；有的企业要求发信人直接签名，以示对信函的内容负责。个人签名一定要由发信人亲手所签。
3、日期
日期一般是发信具体时间。商务信函因为涉及商务业务往来，务必写明发信日期。
一般采用以下三种形式： (1)公文日期形式。即在信函签署下方用汉字小写写明发信日期，如xxxx年八月十八日。
(2）阿拉伯数字形式。即在信函签署下方用阿拉伯数字写明发信日期，如20XX 年8月18日。
(3)国际标准简写法形式。即在信函签署下方用阿拉伯数字标记年、月、日，在一位数的月、日前加“0^v^，如20XX年08月18日。 无论哪种写法，日期务必写全，以便存档备查。如20XX年08月08日，不能写成“XX年08月08日”。
4、附件 附件是随函附发的有关材料，如报价单、发票、确认书、单据等。如果需要标注附件的，在信函签署的下方可以标注附件。如果附件是两个以上的，要分别标注附件一、附件二等。
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